09/05/2008 00:00
More good news about our Full SSL Certificates!
Recently we switched from providing Geo Trust SSL Certificates to providing Comodo SSL Certificates, and we thought we'd tell you a little bit more about that.
Occasionally we did need to contact Geo Trust support about the issuance of a Certificate, and we found that on an American Public Holidays or during any weekend that their support response fell below what we expected. This was why we initially decided to move providers to Comodo. Since moving we have been much happier with Comodo's support response times.
From a customer point of view it has been a success as well. Although the Comodo SSL Certificates are much more expensive for us to buy we have not passed that increase on to our customers. Do you see a pattern developing here?
1. We register for VAT but keep our web hosting prices the same, taking the 17.5% hit ourselves!
2. We have doubled the Web Space and Bandwidth allowances on all individual hosting accounts at no extra cost, and markedly increased allowances for our Resellers!
3. Every time we bring online a new server we have one built to our own specification using the best "state of the art" hardware available.
4. We purchase a much more expensive SSL Certificate for our customers but keep our prices the same, also absorbing the VAT on these products at the same time!
Additionally the Comodo SSL Certificate comes with a Dynamic Site Seal, which the Geo Trust Certificates we used to purchase do not have. Furthermore the Comodo SSL Certificate comes with a $10,000 (approximately 5,000 UK Pounds) Warranty on the security of their encryption for each site owner that uses their certificates.
More reasons for the customers of TerraNetwork to be very happy with the service we provide!